What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the identity documents needed to verify your account. When you make a deposit through JazzCash, Easypaisa or Raast, we record transaction references and timestamps — not your wallet PIN or full payment
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credentials. We also collect device identifiers, browser type and session logs to keep your account secure and detect unusual activity. This data stays on secured servers and is never sold to third parties. We share only what is required by the payment processors that facilitate your
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JazzCash, Easypaisa or Raast transactions, and only to the extent needed to complete those transactions. Data related to Raast bank-transfer flows is treated under the same controls as other payment data. Access to this data inside our systems is role-restricted; only staff with a direct operational
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need can view account-level records. Availability of this service depends on local law and is offered only in eligible regions where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.